Privacy Policy
At Sarvaa Technologies, we value the trust you place in us when interacting with our website. Any data shared with us through this platform is handled with utmost responsibility and is securely managed by our team. References to we, our, Sarvaa, or us throughout this policy pertain to Sarvaa Technologies.
As part of our commitment to ethical practices and transparency, we aim to uphold a high standard of privacy and data protection for every visitor. We respect your right to explore our website freely—most areas of our site can be accessed without the need to disclose personal information. Your comfort and confidence in browsing our digital space are important to us.
Data Collection Methods
At Sarvaa Technologies, we are dedicated to delivering comprehensive development solutions across diverse sectors — including Fintech, Media, Software Development, Blockchain & Web 3.0, and Digital Marketing.
Our services are designed with a strong emphasis on innovation, technical excellence, and client-centric results. As part of our engagement process, we collect client information through the following channels:
Voluntary Information Sharing
We only gather data that clients voluntarily choose to share with us. This may include information submitted via our ‘Contact Us’ form, resumes uploaded through the ‘Careers’ section, and details provided through inquiry forms.
Additionally, we may collect relevant data from emails and other communication channels used by clients to reach out to us with queries, proposals, or service-related requests. All information is gathered with the intent of providing a personalized and efficient experience for our clients.
Additional Contact Channels
Apart from direct communication channels, we may also engage with users through external platforms, such as online forums or community discussions. While we value these additional spaces for interaction, we kindly advise users to exercise discretion when sharing personal information on such public or third-party platforms.
Please be aware that we does not manage or monitor the privacy practices of these external sites. As such, we encourage you to act as the primary guardian of your data and avoid sharing sensitive personal details in these public domains.
Passive Data Collection
In alignment with evolving market trends and service optimization, we may, at times, gain access to certain client-related information through indirect or passive means—such as website analytics or publicly available data.
Please note that such data is never used for unsolicited promotions or marketing activities. Our intention is solely to understand user behavior and preferences to enhance the quality and relevance of our services. We remain committed to respecting user privacy and handling all data responsibly.
Personal Data Handling
We take the responsibility of managing your personal data seriously. All information shared with us is stored in our highly secure databases and is retained only for the duration necessary to fulfill the purpose for which it was collected—such as processing inquiries, recruitment, or service-related proceedings.
Once the relevant process is completed successfully, we ensure that your data is either safely archived or securely removed, in accordance with our data retention policies. Safeguarding your privacy is an integral part of our operational commitment.
Application Data Usage
When individuals apply for career opportunities at Sarvaa, the information provided through applications—such as resumes and supporting documents—is collected solely for recruitment and talent acquisition purposes.
By submitting your application, you grant us permission to process your data in line with industry best practices and in compliance with globally recognized standards, including GDPR. We ensure that all applicant information is handled transparently, fairly, and only for the intended purpose of evaluating and advancing your candidacy.
No Third-Party Sharing
We are committed to maintaining the confidentiality of client data. We do not share, sell, or disclose any client information to third parties under any circumstances.
In exceptional situations, where data access or processing is required, it is strictly carried out in accordance with our internal protocols and governance policies—ensuring complete transparency and compliance with data protection standards. Our practices are designed to safeguard client trust and uphold our promise of data security.
Refund Policy
At Sarvaa Technologies, our Refund Policy is structured with fairness, transparency, and mutual understanding at its core. We follow industry-standard assessment practices to evaluate refund requests, ensuring that each case is handled with due diligence and care.
To initiate a refund, clients are requested to adhere to the specific guidelines outlined below, which are designed to address various business contexts and service-related circumstances. Each request will be reviewed on a case-by-case basis, and decisions will be made considering the nature of the service, the progress of the project, and the terms agreed upon at the time of engagement.
Payment Modes
At Sarvaa Technologies, we offer flexible payment options to accommodate client preferences and project needs. Currently, we accept payments through two modes:
Advance Payment – A partial payment made to initiate the project and begin initial processing.
Full Payment – A complete payment made upfront to facilitate seamless progress and execution of the project in its entirety.
These modes are designed to ensure transparency, mutual trust, and a smooth workflow between our team and our clients. Specific payment terms will be clearly outlined during the project onboarding phase.
Non-Refundable Fees
Please note that any amount paid to initiate a project or process is non-refundable. Once the payment is successfully remitted and the process has commenced, refunds will not be issued under any circumstances.
This policy is in place to cover the initial resource allocation, planning, and operational setup that begins immediately upon confirmation.
Service Evaluation Period
At Sarvaa Technologies, client satisfaction is of utmost importance to us. If, for any reason, you are not satisfied with the quality of our service, you are entitled to discontinue the engagement within 15 days from the date of project initiation.
In such cases, we will review the situation and, where applicable, proceed to terminate the agreement and cancel the ongoing project, in accordance with our internal review process. However, please note that any initiation fees already paid remain non-refundable, as outlined in our payment terms.
Pre-Engagement Clarity
At Sarvaa, we believe that transparent communication is the foundation of successful collaboration. Therefore, all queries, expectations, and desired outcomes related to the project must be clearly discussed and mutually agreed upon prior to the commencement of any work.
This helps ensure alignment between both parties and allows us to deliver tailored solutions that meet your goals effectively and efficiently.
Refund Eligibility Terms
Refunds may be considered only for clients who have paid the full project fee upfront and choose to discontinue the project within 15 days from the date of initiation.
Such requests will be reviewed in alignment with our service and refund guidelines. Upon approval, the refundable amount will be determined based on the work completed up to the point of cancellation, excluding any non-refundable initiation or administrative charges.
Disclaimer
While Sarvaa Technologies is committed to maintaining the privacy and security of the information you share with us, it is important to acknowledge that data transmission over the internet may not always be fully secure.
We strongly advise users to exercise caution and ensure the accuracy and necessity of the personal data they choose to share with us. Sarvaa Technologies, including its affiliates and contractors, shall not be held liable for any personal data disclosed or accessed through this website or any associated platforms beyond our control.